Last Updated: May 19, 2025
Thank you for shopping at Pomme Tablets Inc.. We value your business and strive to ensure your satisfaction with our products. If you are not entirely satisfied with your purchase, we're here to help.
To be eligible for a return, please ensure that:
Items that do not meet these criteria will not be considered for return.
To initiate a return, please follow these steps:
Pomme Tablets Inc. Returns
Zurich
Center
8001
Switzerland
Please note that you will be responsible for paying for your own shipping costs for returning your item, unless the return is due to our error (e.g., you received a defective or incorrect item).
Once we receive your returned item and inspect its condition, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at test-merchant-1@test.goog.com.
We only replace items if they are defective or damaged upon arrival. If you need to exchange an item for the same item, please contact us at test-merchant-1@test.goog.com to arrange the exchange.
If you wish to exchange an item for a different model or product, the easiest way is to return the original item for a refund (as per the policy above) and place a new order for the desired item.
Certain types of items cannot be returned, such as:
Please check the product description carefully before purchasing these items.
If you received a damaged or incorrect item, please contact us immediately (within 7 days of receiving your order) at [Insert Your Customer Support Email Address Here] with your order number and photos of the damaged or incorrect item. We will arrange for a replacement or refund and cover the return shipping costs in such cases.
If you have any questions about our Return and Refund Policy, please contact us:
By email: test-merchant-1@test.goog.com
By phone:+413531513513
You can browse our collection at test-merchant-1-750633713148.us-west1.run.app.